Information you provide
When you contact Wayfinder Tours or request a booking, you may provide your name, telephone or WhatsApp number, email address, travel dates, flight information, hotel or pickup location and special requests. We use this information only to answer your enquiry, arrange your requested service and communicate about your booking.
WhatsApp enquiries
Our booking forms prepare a message for you to send through WhatsApp. Your information is not submitted to Wayfinder until you choose to send that message. WhatsApp processes messages according to its own privacy terms.
Website analytics
With your permission, this website uses Google Analytics to understand page visits and actions such as booking and WhatsApp button clicks. We do not intentionally send names, telephone numbers, email addresses, flight details, hotel information or form contents to Google Analytics. You can decline analytics using the choice shown on the website.
How information is used
- To respond to enquiries and confirm availability.
- To arrange tours, transportation, guides and customer support.
- To process agreed payment arrangements securely through the selected payment provider.
- To improve our website and services using aggregated information.
Sharing and retention
We share booking information only when necessary to deliver your service, for example with the assigned guide, driver or payment provider. We do not sell customer information. We retain enquiry and booking records only for legitimate operational, legal and accounting needs.
Your choices
You may ask us to correct or delete information that you previously provided, subject to any legal record-keeping requirements. Contact us at info@wayfinderegypt.com or by WhatsApp at +20 114 516 5587.
Policy updates
This policy may be updated as our booking and payment services develop. Last updated: 9 September 2026.